How quickly can you cover an emergency shift?
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We respond to urgent inquiries within 15 minutes. In most cases, we have a temp on the way within 1โ2 hours โ depending on location and profession.
Are your temps screened?
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Every temp has a clean criminal record and children's certificate, documented education, authorisation where relevant, and at least two professional references. We check and renew certificates regularly.
What do hourly rates look like?
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We work with fixed, transparent hourly rates per profession and time of day. No hidden fees. Framework agreements are available for larger volumes.
Can we have the same temp multiple times?
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Yes โ we prioritise continuity. We maintain favourite lists per client and always try to send the same temp back to a citizen.
Do you follow collective agreements?
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Yes. We work according to applicable collective agreements and comply with labour laws, including the 11-hour rule and rest periods.
How is the shift documented?
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The temp checks in and out with GPS-confirmed check-in. A shift report is sent to you automatically, and you receive an invoice with full specification.
What if we're not satisfied?
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We have a 100% satisfaction guarantee. If you're not satisfied with a temp, we'll find another at no extra cost, and we'll reach out to understand what went wrong.